Terms and Conditions


c r e a t e: bathroom + kitchen studio is a trading name of Barclay Erskine Ltd, registered head office and trading from Unit G, Taywood Enterprise Centre, Rutherglen, G73 1DR. Registered in Scotland as a limited company, registration number SC163858. Contact details: 0141 647 6316, admin@barclayerskine.co.uk

General acceptance of work and cancellation rights

Any items omitted / altered in the quotation will not be provided without written consent from c r e a t e: bathroom + kitchen studio. This may be in the form of an email. Quotation acceptance forms must be returned fully completed to our Head Office before materials can be ordered and delivery date is given. Acceptance can be made in the form of an email if the original quote was sent by email. The relevant quotation reference must be quoted when accepting by email. c r e a t e: bathroom + kitchen studio’s payment terms will be detailed on the quotation and any cancelled orders of goods may be subject to a restocking charge at the discretion of  c r e a t e: bathroom + kitchen studio.  Any goods provided on a supply only basis must be checked and any shortages / damage notified within 7 days of delivery.

Agreement for contracts to start before end of cancellation period

  1. You may request that the performance of the contract begins before the end of the cancellation period in relation to certain “specified” contracts”.
  2. The different types of “specified” contracts are:
    1. The supply of newspapers, periodicals or magazines
    2. Advertising in any medium
    3. The supply of goods the price of which is dependent on fluctuations in the financial markets which cannot be controlled by the trader
    4. The supply of goods to meet an emergency
    5. The supply of goods made to a customer’s specification or clearly personalised and any services in connection with the provision of such goods
    6. The supply of perishable goods
    7. The supply of goods which by their nature are consumed by use and which, before the cancellation, were so consumed
    8. The supply of goods which, before the cancellation, had become incorporated in any land or thing not comprised in the cancellation contract
    9. The supply of goods or services relating to a funeral
    10. The supply of services of any other kind
  3. If you request in writing that you would like a contract (of a type detailed above) to start before the end of your 14 day cancellation period, then you will be obliged to pay for any of the goods and services provided prior to any cancellation by you within the cancellation period in accordance with the reasonable requirements of the contract
  4. If you want the contract (of a type detailed above) to start early, you can fill in the form below and return with your acceptance. This information can be provided by email if the original quote was sent to you by email.

—————————————————————————————————————————- Agreement for work to commence prior to the end of the 14 day cancellation period Barclay Erskine Ltd, also trading as Create Bathroom + Kitchen Studio I agree that the work described in contract reference ……………………………, relating to proposed work at …………………………………………………………….. can be started within 14 days of my acceptance of same. I understand that if I subsequently cancel this contract within 14 days of acceptance, I will have to pay in accordance with the reasonable requirements of the contract for goods or services provided prior to cancellation. Customer’s signature …………………………………………………………… Customer’s name ……………………………………………………………….. Customer’s address ……………………………………………………………… Date ………………………………………………….  

Your Cancellation rights

  1. You have a right to cancel the contract referred to in this form
  2. You can cancel at any time within 14 days, starting with the day that you returned your acceptance of our quotation
  3. You can cancel by delivering or sending (including by e-mail) a cancellation notice to the person detailed in the notice below
  4. Notice of cancellation is served at the time you post or send the notice or on the day you send it electronically
  5. In the event that there is a “related credit agreement”, this will be automatically cancelled if you choose to cancel this contract. (A “related credit agreement” is a consumer credit agreement under which fixed sum which fully or partly covers the price under this contract is granted by us or another person with whom we have an agreement).
  6. In certain circumstances you can request in writing that a contract for goods or services starts before the cancellation period has ended.

——————————————————————————————————————————— NOTICE OF RIGHT TO CANCEL If you wish to cancel the contract you MUST DO SO IN WRITING and deliver personally or send (which may be e-mail) this to the person named below. You may use this form if you want to but you do not have to. (Complete and return this form ONLY IF YOU WISH TO CANCEL THE CONTRACT) To: Andy Marshall, Barclay Erskine Ltd, Unit G, Taywood Enterprise Centre, Rutherglen, G73 1DR. (admin@barclayerskine.co.uk) I/we (delete as appropriate) hereby give notice that I/we (delete as appropriate) wish to cancel my/our (delete as appropriate) contract Customer Name ……………………………………… Customer Address ……………………………………………………………………………………………….. Quotation Reference(s) ………………………………….. Signed (or supply email address if sending by email)…………………………….. Name and Address …………………………………………………………………………………………….                          Date ……………………..

Facebook competition terms and conditions

The winner/s of Create Studio Facebook competitions will be announced on our website blog on the date specified.  All prizes must be claimed by the winner within one calendar month of the announcement of the winner on the blog.  If the prize is unclaimed within the specified time period, Create Studio reserve the right to run the competition again with the same prize. Any prize is to be collected from the Create Studio offices in Rutherglen. Create Studio reserve the right to alter the prize to one of an equivalent value.  Competition entrants must be at least 18 years old at the time of entering the competition and be a UK resident.

Bathroom Technology Promotion – May to June 2017

  1. The qualifying values of work quoted for this promotion include VAT at 20%
  2. No alternatives, either cash or products, can be chosen as the promotion is supported by product manufacturers
  3. Only 1 promotional product will be provide for each accepted quote, e.g. Offer 2 is not for an LED mirror and underfloor heating.
  4. If there is a shortage in supply of promotional products, Barclay Erskine Ltd reserve the right to alter the promotional product at any time and will provide an alternative promotional product worth at least 90% of the originally offered promotional product
  5. Fitting costs are included as part of the offer, however the final decision as to whether the promotional product is suitable for installation within the bathroom area remains solely with Barclay Erskine Ltd
  6. Should any problem be encountered that is outwith our control (e.g. poor condition of existing electrical circuit) either before or during the quoted works that mean the promotional product cannot be installed, Barclay Erskine Ltd reserve the right to provide an additional quote to rectify the problem OR provide the promotional product to the customer for use in future.
  7. Barclay Erskine Ltd offer no warranty or guarantee on the promotional products other than that provided by the manufacturer
  8. Products will only be installed within the bathroom where quoted works are being undertaken
  9. Offer 1 promotional item value is based on the retail value of the product plus £100 labour installation costs
  10. Offer 2,3 and 4 promotional item value is based on the retail value of the products plus £200 labour installation costs.
  11. Any quote which is arranged on or after Friday 26th May 2017 until Friday 30th June 2017 is eligible for this promotion
  12. The customer must accept their quote and pay their deposit by Friday 21st July 2017 to receive the relevant promotional product
  13. Work will be scheduled to start between Monday 5th June and Thursday 31st August 2017. Unless agreed in writing, any work starting after 31st August 2017 will not be eligible for this promotion
  14. All materials supplied as part of the quote, including the promotional product, remain the property of Barclay Erskine Ltd until such time as the total cost of the quoted works as been paid in full.